Shipping Information

Thank you for supporting Harper Dawn Collective! ♡

All orders are lovingly handmade and packed with care right here in South Australia.

Processing Times

Orders are generally dispatched within 3–5 business days. During busy periods, launches and sales, processing times may be slightly longer.

Because many of our products are handmade to order, we appreciate your patience while we prepare your order.

Shipping

Orders are shipped within Australia using Australia Post.

Once your order has been dispatched, you'll receive tracking information via email so you can follow your parcel's journey.

Please ensure your delivery address is correct when placing your order. Harper Dawn Collective cannot be responsible for parcels sent to an incorrect address provided at checkout.

Local Pickup

Local pickup may be available from Two Wells, South Australia.

If local pickup is available for your order, the pickup option will appear at checkout.

You'll receive confirmation when your order is ready for collection.

Lost or Delayed Parcels

Once your parcel has been handed to the shipping provider, delivery times are outside of our control.

If your parcel appears to be delayed, please use your tracking number to check its progress or contact Australia Post directly.

If your parcel is marked as delivered but you cannot locate it, please check around your property and with neighbours before contacting us.

If you need help with an order, please get in touch and we'll do our best to help. ♡

Thank you for choosing Harper Dawn Collective and supporting a small Australian business.